Assistant Store Manager/ 2IC APPLY NOW

The Assistant Store Manager/ 2IC is responsible for store sales, product, inventory, and systems knowledge and leading the impeccable execution of retail planning and ensuring the consistent application of business controls. This includes ensuring the success of the store in meeting financial and service targets.

Key Responsibilities:

Ability to take the store manager and area manager's instruction and ensure the proper dissemination of business imperatives to staff, ensuring the proper understanding and timeous execution of business plans and monthly targets

Ensure the store staff comprehend and comply with the policies and procedures of the business

Ensure accurate and timeous daily reporting on your store status and compliance requirements to the relevant internal stakeholders

Ensure all in-house retail displays are quality-controlled & brand-aligned, including the store staff's hygiene and appearance.

Ensure daily and weekly sales targets and reviews are done with the Store Manager

Ensure store stock is ordered timeously, and as per your store sales insights (accuracy of scents & products)

Ensure risk aversion measures are maintained and there is the minimization of store stock loss by influencing store culture to be aligned to the value proposition of the business (i.e. respect, integrity, authenticity, humility, transparency, impact, diversity, and inclusion)

 Increase store revenue by driving an exceptional customer service experience in store

Ensures that time and attendance of staff are as per the scheduling 

Ensure consistent knowledge by store staff by teaching them and providing they become subject matter experts on Avenue Exchange products, systems, customer service, sales, merchandising, cash handling, and policies  

Conducts morning team meetings to discuss sales performance with all staff

Completes cash-ups and banking accurately and in good time 

Behavioral Competencies:

Highly self-motivated

The ability to manage, motivate and inspire others 

Display a positive and proactive approach to leading change

Attention to detail

Strong communication skills (verbal, written, and computer literacy)

Thrives off a busy and dynamic environment 

A flexible approach to working hours, including weekend working

Sales driven 

Customer service excellence

Passionate & enthusiastic

Qualifications and Experience:

A minimum requirement of a completed Grade 12 with an excellent command of South African languages 

An excellent application of computer skills

Desirable to have a degree or diploma in retail/ sales management or a related field 

A minimum of 2 years experience in retail

If the above meets your capabilities, apply below before the closing date. This is an internal/external vacancy.

CLOSING DATE: 19 May 2023 at 12h00